About Us

Over 30 years of dynamic executive and operational leadership roles driving organic growth and acquisition strategies for SMB businesses. A first step with our service includes a comprehensive consultation to understand requirement definition and help identify gaps and opportunities to include in service scope.  Next, a comprehensive report that includes a project plan with timelines and milestones, a cost analysis, and a schedule of deliverables. Flexibility in scoping services is our trademark and will work within your timeline as needed. 

Our mission is to leverage our knowledge platform, know-how, work ethic, and intelligence to bring real world solutions to our clients that contribute meaningful results and value accretive to their business. 

Ken Wacker started The Kenneth Michaels Company after spending 35 years with top performing growth organizations including Marriott Corporation, Iron Mountain, Plexent, BirdDog, and Transportation Insight.  Ken's career experience is dynamic and broad ranging from leading high-performance sales teams to executive management to integrating acquisitions and driving operational service excellence.  Ken's consultative work with over 120 Fortune 1000 companies has been integral to building a knowledge platform and organization model that he has leveraged to execute effective organic growth and client service/retention strategies..  Ken is a hands-on executive who leads by example and fosters collaboration and team work.  Ken has run small business organizations, driven commercial business growth strategies, built high-performing customer service teams, and delivered service excellence throughout his career.  His customer service orientation, strategic mindset, knowledge platform, and high-energy can-do attitude is a combustible winning combination.